02 · AI + CRM

AI assistant for your CRM

An AI assistant for your CRM answers common questions based on your materials and helps collect request details. We set up the integration, the rules of work and the handover to a manager. We test what it can and cannot do on your scenarios.

Price

from ₽200,000

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Scope of work

What the work includes

The assistant handles first replies to customers, qualifies requests and fills in your CRM, so managers can focus on deals.

What’s included

Integration with Bitrix24, amoCRM and other CRMs
Automatic request handling
Answers to common questions on your website and in messengers
Conversation analysis and tips for managers
Auto-filled customer cards
Notifications, triggers, reports

Who it’s for

Sales and support teams where requests come from several channels and some of them get lost or take too long to handle.

How we work

We map your current process, connect the assistant to your website, messengers and CRM (Bitrix24, amoCRM), train it on your materials and set up the handover of deals to managers. The assistant answers common questions, fills in customer cards and hands the conversation over to a manager when a person is needed. We test what it can and cannot do on your scenarios.

Technologies

Claude / GPT
Python
REST API
Webhooks
PostgreSQL

Price

from ₽200,000

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Terms

Good to know in advance

The assistant answers based on your materials. What it does on its own, which data it can access and when the conversation goes to a manager are agreed before connecting it.
We test what it can and cannot do on your scenarios before launch.
We work with Bitrix24, amoCRM and other systems with an open API.
Price from ₽200,000; the final cost depends on the scope and is quoted after the brief.
After launch we monitor answer quality and retrain the assistant on new data under a contract.

FAQ

Questions about the service

Which CRMs does the AI assistant work with?

Bitrix24 and amoCRM, as well as other systems with an open API.

What does the assistant do on its own, and what does the manager do?

The assistant answers common questions based on your materials, collects request details and fills in the customer card in your CRM. The manager handles the deal: the assistant hands the conversation over when a person is needed. We agree on the assistant’s boundaries before connecting it.

How much does an AI assistant for CRM cost?

Price from ₽200,000. The final cost depends on the scope and is quoted after the brief.

Do you help after launch?

Yes: improvements, updates and support under a contract. We monitor the assistant’s answer quality and retrain it on new data.

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What else we do

Next step

Shall we discuss your task?

Tell us about your task — we’ll get back to you during business hours and hold a free consultation.

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