What the work includes
An AI consultant answers customers on your website and in messengers, clarifies the task and hands a ready deal to a manager, while call review helps the sales team stick to the script.
What’s included
- AI consultant on your website and in messengers
- Answers based on your prices, terms and materials
- Lead qualification: task, budget, timing
- Booking a call or a meeting
- A deal in your CRM, handed over to a manager
- Follow-ups with customers who did not reply
- Review of calls and chats against your script
- Tips for managers and draft proposals
Who it’s for
Sales teams that get requests from the website and messengers but cannot reply fast enough, so customers go to whoever answered first. And managers who want to know what happens in their team’s conversations with customers.
How we work
We map your sales funnel and customers’ frequent questions and build a knowledge base from your materials: prices, terms, answers to objections. The AI consultant on your website and in messengers replies to the customer, clarifies the task, budget and a convenient time, creates a deal in your CRM and hands it over to a manager. Optionally we add a review of calls and chats: AI checks the conversation against your script and flags missed steps. We test the scenarios on your real questions before launch.
What stays with the manager
The consultant answers only from your materials and does not promise anything that is not in them. Prices, discounts and contracts are discussed by a manager; when a question goes beyond the agreed scenarios, the consultant hands the conversation to a person. We do not promise more sales: AI speeds up the first reply and takes load off managers, while the result depends on your offer and your sales team.
Calls and personal data
We turn on call review only if customers are told the call is recorded. Which data is stored, where and for how long is agreed before launch; for processing in Russia we use Russian AI models (YandexGPT, GigaChat).
Technologies
- YandexGPT
- GigaChat
- Yandex SpeechKit
- Bitrix24
- amoCRM
- Telegram
- VKontakte
Price
after a free audit